Information Technology and Computer Repair Services

office (903) 821-0146

Virus and Spyware Removal Service

Virus Protection is two parts, Prevention and Cleanup.  The easiest way to keep your computer virus free is to invest in good anti-virus software.

Virus Protection

Computer Virus and Spyware removal is the most common computer repair service encountered by our technicians. Computer viruses can be very harmful to your computer system, often causing them to reboot or just not allow you to perform any task on your computer, which makes them the toughest problem to do it yourself computer repair.  A computer virus or spyware will increase the risk of hacker threats and attacks, and allow unauthorized downloads to your computer.

Symptoms:

Slow computer. Pop-up windows, frequent error messages, internet pages will not load, browser gets redirected to other pages on the internet, low disk space.

What is a virus?

A virus is a piece of code that attaches itself to a program or file so it can spread from computer to computer. They can also try to damage your software, your hardware, and your files.

What is a worm?

A worm, like a virus, is designed to copy itself from one computer to another, but it does so automatically. A great danger of worms is their ability to replicate in great volume. For example, a worm could send out copies of itself to everyone listed in your e-mail address book.

What is a Trojan horse?

A Trojan horse is a computer program that appears to be useful software, but instead they compromise your security and cause a lot of damage. Trojan horses spread when people are lured into opening a program because they think it comes from a legitimate source.

What is Spyware?

Spyware is a type of malware, “malicious software,” that can be installed on computers; it can collect small pieces of information about users without their knowledge. The presence of spyware is typically hidden from the user, and can be difficult to detect. Spyware programs can collect various types of personal information, such as Internet surfing habits and sites that have been visited, but can also interfere with user control of the computer in other ways, such as installing additional software and redirecting Web browser activity. Spyware is known to change computer settings, resulting in slow connection speeds, different home pages, and/or loss of Internet connection or functionality of other programs.

Solution:  

We offer a thorough virus and spyware removal service. We first diagnose the specific virus infecting your computer, identifying the security level of the threat. A comprehensive cleaning is then performed, removing the virus and spyware files from your computer.

Prevention:

Ensure your pc has up-to-date virus protection software on it.

Keep your pc current using Windows Update, these updates close security holes that have been found in windows.

Everyone knows not to download email attachments from people you do not know, but also extend that to websites. If you are prompted to download something and you are not sure what it is do not download it and definitely do not run it.

If you go to a website and it says it found malware/spyware/viruses and it wants you to  click on something to clean them up, chances are the website is trying to install a virus on your computer. You are much better off closing the browser window.