Business Computer Support
We offer simplified Business Computer Support Solutions for small to medium sized businesses. It is important to maximize productivity and minimize down time. Our goal is to provide a customized Business Computer Support Solution that fits your business needs. Reducing cost by implementing Virus, Spyware solution, disaster recovery solution and data backup, while protecting your systems from network intrusions.
Network Design and Implementation
Servers, workstations, routers, switches, firewalls, printers, copiers and scanners are the essentials of a having a smooth running office. Fully customized to your needs, Supporting Your IT can design a custom system to fit your office needs, or make informed decisions to add to your existing network infrastructure.
Network Security
Effective implementations of network security are essential in this day and age. Firewalls are the main component with the features to ensure that not only the computers on your network are safe, but that your data is safe from unauthorized access. Proper setup of your company firewall can cover security holes in software, deny direct attacks, deter users from downloading viruses, protect against Denial-of-Service attacks, reduce spam email, and block users from viewing unwanted websites and material using keyword’s.
Remote Access and VPN
Remote Access and VPN allows your employees to connect to their desktop or access network files from virtually any location with an internet connection, securely without compromising data. Such as emailing yourself a file or copying the contents of a network drive to your laptop. It increases productivity, allows you piece of mind when you forgot to do something at the office and are able to remote to your desktop and take care of the item.
Data Backup and Disaster Recovery
One of the most important aspects of any business it to be able to restore your files, server, data, in the case of a server crash, or some other kind of catastrophic event. Hard disk drives are the mechanical part of any computer system and are prone to fail. Single disk servers should not be an option. There are many options available including tape drive, external disk, and the newest craze online backups. The key is redundancy and having the peace of mind to know that your data is safe and can be restored in case of some sort of event.
Server Installation and Configuration
The server is the information hub for your business, proper design is essential to reduce downtime, increasing performance. Unlike a computer a server can be configured with multiple redundancies. Multiple hard drives, power supplies, hard disk controllers, CPU’s, and can even be configured into a cluster of multiple servers accessing the same data. Supporting Your IT uses name brand servers; HP, Dell, these vendors offer hardware component replacement within 4 hours to your door and superior technical support.
Windows Server Active Directory Domain Setup
Windows Active Directory brings to the table an unparalleled management tool. It allows for individual or group desktops, start menu, network drives, access to files, access to programs, printers, desktop backgrounds, software installation’s, the list goes on and on. Active directory is the backbone of a secure infrastructure and must be designed and maintained properly, by a Windows specialist to work for your business properly and in a resourceful manor.
24/7 Phone Support, Remote Support, Onsite Support and Onsite Emergency Support
Supporting Your IT understands that when your system is preventing your personnel from getting their job done that it affects your productivity. We offer phone support, remote support, and onsite support for the basic computer issues during normal business hours. Onsite Emergency Support is for business critical down issues, like our hardware vendors HP and Dell we guarantee a technician on site within a certain amount of time.
Server Operating Systems
Currently today there are several server operating systems on the market. Supporting Your IT’s technician’s specialize in the current version of the Microsoft Server Operating Systems; Microsoft Windows Server 2008 and Microsoft Windows Server 2011 Small Business edition. We also have extensive experience in older Microsoft Operating Systems, back to DOS 3.x. Other operating system experience has been with IBM AS 400, OS2 Warp, Citrix, UNIX, Linux, and Novell. We are defiantly old salts of the computer industry
Server Virtualization
Server Virtualization is the ability to run multiple servers, multiple server operating systems, multiple desktop operating systems, on one Server. What are the benefits? It provides power saving, easy backup, restore, on the fly server replication, clustering, easier licensing requirements. Some of the leaders in this virtual word are Microsoft Virtual Server, VMware, and Citrix XenServer, Citrix XenDesktop.
Network Cabling
We offer a Cat3 phone, Cat5 data, Fiber optic data, Coax TV/CCTV cabling for standard office installations.